Shipping Policy

Thank you for shopping with The Xee Store! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below to understand our processes and terms.

1. Shipping Destinations

1.1 We ship domestically within Pakistan and internationally to most countries worldwide. 1.2 If your location is not listed at checkout, please contact us at [insert email] to confirm availability.

2. Processing Time

2.1 Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed. 2.2 During peak seasons or sales, processing times may be extended. We will notify you of any delays.

3. Shipping Methods and Costs

3.1 We offer the following shipping options:

• Standard Shipping: Estimated delivery time of 5-10 business days.
• Expedited Shipping: Estimated delivery time of 2-5 business days. 3.2 Shipping costs vary based on destination, shipping method, and order weight. Final costs will be calculated at checkout.

4. Order Tracking

4.1 Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package. 4.2 If you do not receive a tracking number, please contact us at [insert email] with your order details.

5. International Shipping

5.1 International shipping times and costs vary by destination. Any customs duties, taxes, or fees are the responsibility of the customer. 5.2 Please check with your local customs office for details on import regulations and charges.

6. Delayed or Lost Packages

6.1 While we strive to ensure timely delivery, delays may occur due to factors beyond our control (e.g., weather, customs). 6.2 If your package is delayed or lost, please contact us immediately at ask@xeefabrics.com or +92 306 717 4444. We will work with the courier service to resolve the issue.

7. Incorrect Shipping Information

7.1 It is the customer's responsibility to provide accurate shipping details. The Xee Store is not liable for delays or failed deliveries due to incorrect addresses. 7.2 If you realize your shipping information is incorrect, please contact us as soon as possible. We will do our best to update your details before the order is shipped.

8. Returns and Refunds

8.1 If you need to return an item, please refer to our Refund Policy for details.